On Reddit.com, many employees expressed concerns about login issues. As a former Regional HR manager at Dollar Tree, I, Dalton Treacy, deeply understand these consequences and have written a clear and reliable step-by-step guide to empower employees with easy solutions and enhance their overall experience.
Dollar Tree Compass, an employee portal, is a robust and user-friendly digital workforce management system that connects employees and management. It acts as a centralized platform for employees to effortlessly interact with HR systems, company news, payroll details, and other essential work-related tools. This online platform enhances employee productivity, develops better communication, and empowers employees to stay engaged and informed.
The main goal is to create an organised workspace environment that allows it to function while keeping every employee involved, motivated, and capable of obtaining the same aid and support required for success.
Jump To : Download Paystubs | Apply Internal Jobs | Customer Support
Dollar Tree employees have access to HR services like work schedules, time and attendance, payroll information, paystubs, leave management, training & development, and IT & helpdesk support. It increases the work-life balance, which amplifies employee satisfaction and engagement levels.
Login To Dollar Employee Compass
We are going to walk you through the process of logging in to the dollar tree compass in a way that is simple. We ask that you carefully follow our straightforward instructions.
Desktop Version
- Visit : https://compassmobile.dollartree.com/ from any browser.
- Login page appears on middle of the screen.
- Enter your credentials like registered email address / username and password.
- Your password is the first four characters of your username (lowercase) followed by the last four digits of your SSN.
- For example, if username is kevindavid the password is kevi4574
- Click on “Login” button.
- Once your credentials are validated, you can access your account dashboard.
Mobile App
- Open the Compass Mobile App from your phone browser.
- Logiin is required.
- Enter the default login credentials (WFM Username & Password)
- Tap on “Login” button
- Once you access their dashboard, they can view the work schedule, request time off etc.
Unable To Login
If you can’t log in, don’t worry! Get login issues fixed using these troubleshooting tips:
Use Second/Desktop Version
- Visit the official website : https://compassmobile.dollartree.com/pwm/action/employeeLogin
- Logins is necessary
- Enter your registered username & password.
- Hit the “Login” button.
Reset Password
If you can’t remember your old password! Now you can quickly reset your password, just follow the steps below.
- Visit : https://compassmobile.dollartree.com/pwm/action/employeeLogin
- Enter your registered username & password
- Click on “Reset” button.
- Please enter your Username & Continue.
- Then registered email address & continue.
- Then Give the answer for the security questions asked.
- Once you entered the right answers, the password reset mail will be sent to your email address.
- Now set strong password (consists of Uppercase, lower case, special characters, symbols)
- Come back to “Login Screen” and enter your username & new password.
How to Check Your Work Schedule Today?
You can check your work schedules regarding your upcoming shifts, request schedule changes, or swap shifts with co-workers (if your manager approves).
Using Compass Mobile
This app enables you to check your work schedule to request time off or share your availability for upcoming shifts. This facilitates more open scheduling and accelarates the employee-to-manager communication in no time. Enhances the overall user experience on mobile app for employees managing their work shifts.
- Open Compass Mobile : https://compassmobile.dollartree.com/
- Log on with your WFM Credentials (username, password).
- Navigate to “Clock-In info” to access compass schedule
- Review the work schedule, view upcoming duties, and request time off.
- print the schedule for later.
Mobile Clock In/Out eliminate the need for manual timekeeping methods and reduce the risk of errors or disputes related to attendance and payroll processing. Simplifies access to schedule management and shift modifications.
While many ESS portals limit access to desktop only, Dollar Tree Compass actually allows full dashboard control from mobile — including shift schedules and W-2 downloads. We tested this on Google Chrome on an Android device, and it worked seamlessly.
Through Online
Real-Time Schedule Access: Your work schedule can be accessed from anywhere at any time. Check out the shifts that are coming up, make sure you know the start and finish timings, and be ready for work.
- First time log in, visit compassmobile.dollartree.com.
- Enter your WFM Username and Password.
- Hit the Login button.
- Navigate to “Clock n Info” tab in the right side menu
- Then you can find your projected total schedule today
- Check your schedule, verify task assignments, and keep up to date on announcements
In-Store
The auto-generated schedule at your work location includes unscheduled/scheduled shifts, name & associate id assigned to shifts, stations/shift assignments, fixed hours and variable hours.
- Reach to your work location on Monday.
- Before your shift starts, examine your schedule whiteboard
- Search for your name with Associate-ID
- You can find your weekly schedule with date, time and hours of working.
Work Schedule consists of designated work hours, shift timings, working days, breaks, lunch times, and other such details.
An efficient work schedule guarantees that employees leading a good work-life balance, that their job operations are not disturbed, and that they can quickly satisfy the needs and objectives of the company.
Download Paystubs
To Access your pay stubs online after leaving the company in just a few simple steps! Follow the simple instructions below to securely download and review your pay statement anytime, anywhere.
- Go to https://my.doculivery.com/External/DollarTree/Login.aspx
- Enter Your Employee ID (Registered name and my last 4-digits of SSN)
- Your name : KevinDavid , SSN : XXXX5844
- Example : Employee ID : Kevi5844
- Type your password ( It’s birth month, birth year, then last 4-digits of SSN)
- Your DOB : 12/13/1992
- Example : 12925844
- Once you log-in, screen will pop up with the different pay stubs for each pay period.
- Select the pay stubs by period and choose your monthly paystubs.
- Once you’ve selected a pay period, you should be able to see your paystub on the screen. Then you can download the paystub as a PDF file. Click on “Print“.
How to Transfer or Get Promoted Internally?
If you are searching for internal job postings, this is an exciting growth opportunity, as you can apply online through the Associate Career Center webpage—take the next step in your career today!”
- Visit : https://internaljobs.dollartree.com/idp/Authn/UserPassword.
- Enter your Username & Password.
- Then navigate to “Internal Job Postings” tab.
Available Positions:
- Store Associate
- Cashier
- Assistant Store Manager
- Store Manager
- Warehouse Associate
In-Store Applications: You can visit to the working store and ask about hiring opportunities to the store manager.
About Dollar Tree, Inc.
Dollar Tree, Inc. is a American chain of discount variety stores headquartered in Chesapeake, Virginia. Founded in 1986 by J. Douglas Perry and Macon F. Brock, Jr. The company has grown to operate over 18,000 stores across the United States and Canada.The total number of employees in 2024 was 211,826, a 2.06% increase from 2023.
Employees are provided the code of conduct that consists of expanded set of expectations, rules, and resources , including integrity, conflicts of interest, workplace safety and belonging, fair competition, compliance with laws, recordkeeping, protection of company assets, data, and personal information, and sustainability and environmental responsibility.
Why Employee Engagement Matters at Dollar Tree
Dollar Tree believes that our people are our strength. Every associate—from store-level team members to corporate staff—contributes to the company’s growth and success. But beyond just showing up, it’s about how engaged and supportive you feel that makes the huge difference.
Retail companies in the United States lose at least $96 billion annually due to employee disengagement. Strategies like professional development, collaboration, and promoting work-life balance are key to boosting workforce productivity.
— International Journal of Business and Management Research
View Study ›
Customer Support Information
If you have any queries, complaints, Feel free to contact us via Associate Information Center between Monday – Friday between 8:00am – 8:00pm EST. They’ll be be happy to assist you. 😊
| Headquarters Address | Dollar Tree, Inc. 500 Volvo Parkway Chesapeake, VA 23320 |
| Phone Number | Tel: 757-321-5000 |
| CorpSecy@DollarTree.com | |
| Contact Us Form | https://corporate.dollartree.com/contact |
| Email Complaints & Feedback | feedback@dollartree.com |
FAQ
What is Dollar Tree Compass ?
It is an online portal that allow employees to access vital information, collaborate on projects, and interact with coworkers within organisation.This may encompass a variety of items, such as personal data management, training resources, payroll information, and benefits.
What Can You With Do with Dollar Tree Compass ?
This online portal is a specialized aspects inside a larger intranet that focuses on employee-specific needs, whereas an intranet covers a broader range of services and features for the entire organisation that can enhance communication, collaboration, and efficiency.
What can i do after Logging In?
After logged in, You can have access to many things. Such as Viewing Paychecks, Payslips, Payroll, Modify Home Address, Update Contact Number, Request W2 form etc.
Why does Compass Mobile say my login information is invalid?
If you see an “Invalid login info” error:
- Double-check that your username and password are correct.
- Ensure CAPS LOCK is off.
- Reset your password if necessary.
- If the issue persists, try logging in on a different device.
How do I contact customer support ?
If you need assistance, contact customer support:
- Phone: 1-877-530-TREE (8733)
- Hours: Monday – Friday: 8 AM – 9 PM EST
What if I still cannot log in?
If you have tried all troubleshooting steps and still cannot access, contact:
- Your Store Manager (SM) for assistance.
- HR or IT Support for technical issues.
How To Reset Password ?
If you want to reset your password. Click on “Reset ” button. Enter your username or email address. Follow the instructions sent to your registered email.
How to Get Pay Stubs After Leaving a Job ?
Try to download it by selection pay period and print it. If not Just visit any nearest store and ask the your manager. Ask for your pay stub and fill out the necessary release form. Then, you would need to provide valid identification details and once they approve you can get your paystubs in paper format.
How do I Access my W-2/T4 online?
Former & Current employees can get access to their W-2 through internet:
- Log-in to the https://www.paperlessemployee.com/Dollartree.
- Click on “Tax Documents” or “W-2 Forms.”
- Select the year and download the W-2 form.
- If unavailable, contact your store manager or HR for assistance.
How many days per week do employees usually work at stores?
Usually 4-5 days in a week with 5 hours per day.
How do I access the desktop version of Compass Mobile?
Yes, It provides more detailed information than the mobile version, including PTO balance, punch history, payroll submissions, and time edits.
What additional information does the desktop version of Compass Mobile show?
Compared to the mobile version, the desktop site provides:
- Detailed PTO balance
- Full punch history since employment
- Records of who edited your time
- Payroll submission details
- Remaining paid holidays
Can I access my work schedule from home?
Yes. You can log into Compass Mobile desktop version to access from any device to view and manage your work schedule. However, schedule editing may still require store manager approval. It enables employees to cover or swap shifts, update availability, and clock in/out.
What should I do if my schedule keeps changing without my knowledge?
If your schedule is being modified without notice, you can:
- Log into the desktop version to check who made the edits.
- Contact your store manager or HR to address unauthorized changes.
Do part-time employees get PTO, vacation pay, or sick pay?
PTO, vacation pay, and sick pay policies depend on your employment status and location. Typically:
- Full-time employees are eligible for PTO and vacation pay.
- Part-time employees may receive PTO based on hours worked, but policies vary.